Phone Number +16192027182
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FAQ

1. What is Horizonprofinance?

HPF is a user-friendly trading platform designed to help both beginners and experienced traders buy, sell, and manage a variety of financial assets such as stocks, cryptocurrencies, and commodities.

2. How do I create an account?

To create an account, simply click on the “Sign Up” button on our homepage, enter your details (name, email, phone number), and follow the verification process. After that, you’ll be able to start trading right away.

3. What assets can I trade on Horizonprofinance?

We offer a wide range of assets including stocks, ETFs, options, cryptocurrencies, and commodities. You can view the full list of tradable assets in the platform’s market section.

4. What are the fees for trading?

Our platform has a transparent fee structure. Fees vary depending on the asset type and trade volume.

5. What is the minimum deposit to get started?

The minimum deposit to start trading on HPF is $500. This amount may vary based on the asset type you’re trading. Check our [Deposit Requirements] for more information.

6. How can I withdraw funds from my account?

You can withdraw funds by going to your account settings, selecting “Withdraw,” and choosing your preferred payment method (crypto, bank transfer, PayPal, etc.). Withdrawal requests typically take 1-3 business days to process.

7. Is my money safe on Horizonprofinance?

Yes, your funds are secured through encryption, and we follow industry-standard security protocols to ensure your account is safe. Additionally, we store the majority of client funds in cold storage for added protection.

8. Can I trade on mobile?

Yes, HPF offers a mobile app for both iOS and Android, allowing you to trade anytime, anywhere.

9. Do you offer demo accounts?

Yes! We offer demo accounts where you can practice trading with virtual funds before committing real money. This is a great way to get familiar with the platform and test different strategies.

10. How can I contact customer support?

Our customer support team is available 24/7 via live chat, email (support@horizonprofinance.com), or phone. You can also visit our Help Center for additional resources.